Online Reputation Management

An online reputation management company shapes what people find when they search a business or a person: review profiles, search results, business listings, and press. Egochi does the earned version of that work: review growth programs, response standards, listening across platforms, and truthful content built to rank for your name. What we do not do is fake reviews or erasure promises.

Google Business Profile first, because it decides the Map Pack and the panel beside your name search, then the platforms your buyers actually read: Yelp, Facebook, Trustpilot, and the industry sites that matter in your category, from Healthgrades and Avvo to Houzz and TripAdvisor. The audit names the platforms that carry weight for you, so the effort follows the readers.

By asking every customer while the experience is fresh, through the channel they will actually act on: an email, a text, a QR code at the counter. No payment, no discounts for stars, and no gating, which Google’s review policy bans. Steady asking beats every shortcut, and the reviews it earns survive the purges that remove the fake ones.

Either, and most clients land in the middle. We draft responses in your voice from an approved playbook, routine thank-yous go out on schedule, and anything sensitive, a complaint, a legal threat, a former employee, comes to you before a word is published. You own the accounts and see everything. The standard is simple: every review gets an answer.

Search engine optimization ranks your website for the services you sell; reputation management shapes what ranks for your name. The two share machinery, content, links, and profile work, which is why firms without that muscle struggle to move name searches. At Egochi the same team runs both, so review growth, listings, and name-search results reinforce the rankings work.

Yes, with honest limits. In the first days we get a factual response published where people are looking, flag anything that breaks platform rules, brief your team on one consistent message, and start the content that will hold your name search long term. What nobody can do is make a true story vanish in a week, and we will not pretend otherwise.

Yes, when the person is the brand: practice owners, attorneys, founders, advisors. The method is the same earned record applied to a personal name: a real site or profile page, interviews and mentions worth citing, consistent listings. We do not build fake personas or plant flattering coverage; a person’s record has to hold up to the same scrutiny a business does.

Listening platforms for mentions and sentiment, review tracking across platforms, Google Alerts as the free backstop, and rank tracking on your name searches. The tools are the easy part; the discipline is a person reading the alerts and deciding which mention needs a reply within hours and which is noise. You get the signal in the monthly readout, not a raw feed.

No. Engagements run month-to-month after an initial three-month period, consistent with how all Egochi services work. Three months exists because review growth, response standards, and the first content that ranks need at least that long to show honestly. After that, the retainer gets re-earned by the readout every month, never defended with a lock-in clause.

Monthly, in plain numbers: a name-search snapshot showing what ranks and what moved, review counts and averages per platform with the trend, response times against the standard we set, and mention sentiment with sources. When something got worse, the readout says so and names the plan, because a report that only carries good news is not a report.